1. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please submit a return request on the app or website within 3 days for Scientific Bazar items from the delivery date.

3. For device related issues after usage or the expiration of the return window, seller warranty or brand warranty could be given by the seller. For seller warranty, please contact the seller. The contact details of the seller can befound on the invoice. For brand warranty, please refer to the Brand Contact List. For more information on warranty claims please view our Warranty Policy.

Please note that certain items marked as non-returnable on product page are not eligible for return. For more information view the complete list of non-returnable items.

VALID REASONS TO RETURN AN ITEM

1. Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
2. Delivered Product is incorrect (presentation different on website) / incomplete (missing parts)
3. Delivered Product is not fitting due to size matters of a readymade dress (eligible for selected products only)

CONDITIONS FOR RETURNS

1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn

2. The product must include the original tags, user manual, warranty cards, freebies and accessories

3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of our packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box

NOTE: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.